Privacy Policy
1. Introduction
Orecast Pty Ltd ("Orecast", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. What information we collect
We may collect the following types of personal information:
• Contact details — name, email address, phone number, company name and role.
• Enquiry details — information you provide when you contact us via our website form, email or phone.
• Technical data — IP address, browser type and basic analytics data collected automatically when you visit our website.
• Professional correspondence — information shared during the course of a client engagement, including project information subject to separate confidentiality arrangements.
3. How we collect information
We collect information directly from you — typically when you submit a contact form, send us an email, or engage us to deliver services. We may also collect publicly available professional information (for example, from LinkedIn or a company website) where relevant to a potential engagement.
4. How we use your information
We use personal information to:
• Respond to enquiries and provide requested information.
• Deliver professional services under an engagement.
• Communicate about existing or prospective engagements.
• Improve our website and services.
• Meet legal and regulatory obligations.
We do not sell personal information. We do not use your information for marketing purposes without your consent.
5. Disclosure of information
We do not disclose personal information to third parties except:
• To service providers who support our operations (for example, email, cloud storage, analytics) under confidentiality arrangements.
• Where required by law.
• With your explicit consent.
Client project information is treated as confidential and handled under the terms of the relevant engagement.
6. Storage and security
We store personal information on secure, reputable cloud services. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
7. Overseas disclosure
Some of our service providers may store data outside Australia — typically in countries where major cloud infrastructure operates. Where this applies, we take reasonable steps to ensure those providers comply with privacy protections comparable to Australian law.
8. Accessing and correcting your information
You can request access to the personal information we hold about you, or ask us to correct it, at any time. Contact us at andy@orecast.com.au.
9. Making a complaint
If you believe we have breached your privacy, please contact us at andy@orecast.com.au. We will respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when published on this page. The last-updated date at the top of this page indicates when the policy was most recently revised.
11. Contact
Orecast
Email: andy@orecast.com.au
Phone: +61 498 179 229
Address: Perth, Western Australia
